Before you are connected to your exam you will be connected to the Proctor. Your proctor may not connect exactly at your scheduled time. DO NOT LEAVE THE PROCTORU SITE OR YOU WILL LOSE YOUR EXAM APPOINTMENT TIME.
Please wait for 20 minutes for them to connect. If they still have not connected at this time, you may utilize the “Need Help? Chat Now!” icon at the bottom right of your screen or call ProctorU at 855-772-8678 (be sure to press the option for “test scheduled today”) or open your email (do not close ProctorU) and send them a message at firstname.lastname@example.org.